Purchasing Terms and Conditions

We invite you to read carefully the conditions below, and to print and / or save them on another durable medium of your choice. This site (hereinafter referred to as the "Site") is owned by the CONSORZIO CLARA (hereinafter the "CC"), with legal and administrative headquarters in Via Giovanni Agnelli, 22/24 - 63900 - Fermo (FM), tax code and VAT number 02154770446, and is dedicated to selling at detail to the subjects identified by the data entered at the time of the purchase procedure (hereinafter referred to as the "Customer"). CONSORZIO CLARA observes the law on distance selling (D. Lgs. 206/2005).

1. General conditions

These general conditions of sale are the only applicable and replace any other condition, unless written exception. CC reserves the right to modify these general conditions of sale, it is therefore necessary to read them before placing an order on the Site. Such modifications will be immediately opposable to the Customer, starting from their diffusion and can not be applied to contracts concluded previously. CC considers that, by confirming its order, the Customer has read and accepted without reserve the present general conditions of sale. The methods of transport and payment are listed in detail in the relevant sections and are to be considered an integral and essential part of this contract. The methods of processing personal data (Privacy Policy) are listed in the relevant section and are to be considered as an integral part of this contract.

2. Selling Prices

All prices displayed on the Website are inclusive of VAT. They do not include transport costs and any promotional discounts. CC reserves the right to make changes to sales prices at any time and without notice of any kind.

3. Billing and accompanying documents

Each order will be accompanied by a regular commercial invoice or any other accompanying document and / or regular receipt.

4. Products

The images of the products on the Site are to be considered purely illustrative and not binding.

5. Acceptance of the order

To place orders on the Website it is not necessary to reach any minimum amount..
The order sent by the Customer will always be considered as non-binding for CC and will be confirmed to the Customer only after our staff has verified that the entire order process has been completed correctly and correctly, without any highlighting of messages error on the part of the Site, and payment made regularly.
After the above checks, the Customer will receive confirmation of the order made, with a summary of the products, the relative prices and the conditions applicable to the order.

6. Right of withdrawal

In compliance with the provisions of Art. 59 del codice del consumo Decreto Legislativo 6 settembre 2005 n. 206 (and subsequent amendments and additions), perishable products, short-term or at risk of deterioration are excluded from the right of withdrawal.

7. Cancellation of the order

In addition to the provisions of the previous point "6" the Customer can read the entire order by himself and exclusively if the goods have not yet been delivered to the shipper. The Customer will in any case be informed, before shipping, by telephone and/or by e-mail, that its products are to be delivered to the courier. To cancel an order you must contact (by telephone or in writing) our Customer Care, indicating exactly the "Paypal Transaction Code" (eg. 4PM473999C494815B) or the "Order Number" (eg. CC2018-00001) that you wish to cancel.

8. Payment

The purchase can be settled via PayPal or Bank Transfer.
Using Paypal you can also use Credit Cards. For an updated detail on which types of Credit Cards are accepted, please refer to the Paypal page.

9. Shipping fees

For shipping, we have relied on a network of specialized couriers that deliver with state-of-the-art equipment. Shipments are all traced to ensure their safety.

10. Privacy

CC will process the personal data of the Customer on the basis of multiple legislative systems, including art. 13 D. Lgs. 30.06.2003, 196 ("Code regarding the protection of personal data") and articles 13 an 14 of Regulation (EU) 2016/679.

11. Responsibility

The information provided on the Site, and / or within other sites belonging to CC, possibly connected, are of a general nature and for purely information purposes and can not replace in any case the advice of a qualified doctor (medical graduate and profession), or, in specific cases, of other health professionals (dentists, nurses, pharmacists, physiotherapists, etc.).
The notions and any information on the physical benefits due to the consumption of the products described within the site are for illustrative and informative purposes only.
None of the individual contributors, system operators, developers, sponsors or other parties connected to CC can be held responsible for the results or consequences of any use or attempt to use any of the information or misinformation present on the Site.
Nothing on the Site or any of the CC projects can be interpreted as an attempt to offer or make a medical opinion or otherwise involved in the practice of medicine.

12. Major force

CC will make every effort to maintain its obligations. However, CC can not be held responsible for delays or failure to deliver due to circumstances beyond its reasonable control. Such circumstances include strikes, wars, natural disasters and any other event that makes production, transport or delivery of products impractical.

13. Competent Court

These Conditions of Sale are governed by Italian law. For anything not specifically indicated in these Conditions, please refer to the D.lgs. 185/99 "implementation of Directive 97/7 on the protection of consumers in respect of distance contracts". For any controversy concerning these Conditions or the sale of products, the Court of Fermo (FM) will have jurisdiction.